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FAQs about VAs

FAQ’s about virtual assistants

Here are some frequently asked questions and answers. If you have a question that isn’t answered here, please contact usand we’ll post it here.

What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is a highly trained and skilled administrative professional who partners with small businesses, entrepreneurs and busy professionals to provide high level, long-term support without having to be physically present in the client’s office. By building relationships with our clients, we learn about your business so we can best support you.

Virtual Assistance is a powerful tool for REALTORS® who would like to take their business to the next level. You will benefit by having someone who is on the cutting edge of industry technology. Your clients will benefit by having access to websites that are up-to-date and fully functional.

Why should I work with a Virtual Assistant?

We are completely and specifically trained in everything we do. You sell. We support.

What are the benefits of working with a VA?

  • Save money
  • More time for you
  • Your VA is trained to handle the technology side of your business

What are the qualities of a good VA?

  • Excellent communication and listening skills
  • Great office skills
  • Strong computer and Internet skills
  • Professional and confident
  • Committed to establishing long-term partnership (i.e., learns about client’s business and industry)
  • Proactive
  • Open-minded
  • Positive attitude
  • Willingness to learn with aptitude to learn quickly
  • Focused
  • Multi-task capable
  • Organized

How do I know my VA is qualified?

Look for:

  • Industry experience (7 years or more in-house experience, 2 years or more virtual experience)
  • Administrative experience (REVA online/Assistance For Agents has more than 20 years)
  • Training – what industry specific training does this person have
  • Affiliations – does the VA align herself with industry experts?

Will my work be shared with other Realtors®?

No. All work performed on your behalf will be kept confidential unless you authorize me to share this information. Your ideas are your ideas.

What if I need expertise that REVA online/Assistance For Agents can’t provide?

REVA online/Assistance For Agents aligns itself with experts for this reason. We are not a jack-of-all-trades and the master of none. We align ourselves with many experts and upon your consent, are able to make referrals for some aspects of our business. We can be of assistance in making a referral and will be happy to be a go-between to make the job run smoothly.

Why would I use a Virtual Assistant (VA) instead of a temp agency?

Unlike with a temp agency, we do not work for you. We work with YOU! We have many years of experience in the real estate field. Our goal is to help your business grow. We have a vested interest in your success. When you succeed – we succeed. With a temp agency, you are committed to a certain time-frame; you get a new temp every time you need assistance; temps are not specifically trained to handle your needs; and you know what? They could care less if you succeed. Just pay me on Friday!